About Us

Sheffield CITY Taxis are celebrating our 30th year in business. The Private Hire industry has certainly evolved over those years & CITY are at the forefront of pioneering Taxi technology.  Not only are we the leading Taxi Company in Sheffield but one of the most innovative operators in the UK. Our success is purely down to the commitment to our industry on all levels which leads to the most important people, you, our customer.  CITY consistently delivers a reliable safe service, with drivers and staff that care.  Over 700 drivers are in uniform & qualified to B-TEC Level 1 in “How to be a Professional Taxi Driver”.

We are extremely proud of our heritage & the organic growth in our business which has made us the largest Taxi company in Sheffield by more than double.  Just a few snap shots below to give you an idea of who we are & what we do:

We have over 75 call centre staff operating 24hrs a day 7 days a week

• On AVERAGE you will wait JUST 6.7* seconds to speak to one of our call centre staff
• Text Back - when you book a CITY Taxi by mobile phone you will receive a FREE text back with full details of your Taxi
• Currently have over 900 drivers covering every postcode in Sheffield
• Online e-booking for busy reception areas where you can track your Taxi via GPS
• On average over 70,000* journeys completed each week
• Book a Taxi by Text anywhere in the City, register your pick up details text@sheffieldcitytaxis.com
• Response times are on average are no more than 10 minutes* anywhere in the City
• Prices frozen - some companies have increased their fares while we have frozen ours since 2009
• Over 6.83 million* passengers travelled with us in 2011
• Pre-bookings & airport transfer

We are currently contracted to over  870 companies in and around the Sheffield region, amongst our clients are Sheffield Teaching Hospitals, NHS, Sheffield Education, Social Services, Sheffield Colleges, Sheffield City Council, Sheffield Care Trust, Sheffield Theatres, Sheffield United, Sheffield Wednesday, Sheffield Hallam University & University of Sheffield & many more. We pride ourselves on providing an efficient, friendly reliable service & we genuinely believe our service to be the best in Sheffield & surrounding areas. 

CCTV camera systems are currently being installed into cars across our fleet. Approximately 25% of the City fleet now has CCTV fitted which makes our service safer for both the customer & the driver. We are constantly talking to  Sheffield City Council & South Yorkshire Police to improve on our safety strategy.

All our vehicles are fitted with a navigation facility and GPS tracking, a satellite system that enables our telephonist to quote an accurate arrival time for your booking.